Field Service

Fully managed logistical support for your multi-site business’ mission-critical requirements

SageNet Field Services provide fully managed logistical support for your business’ mission-critical, time-sensitive equipment requirements. Our SLA-defined break-fix maintenance support guarantees that replacement equipment will be delivered and installed within a predefined timeframe, 24x7x365, regardless of location.

    • Nationwide network of strategic stocking locations for your equipment inventory
    • Local, industry-certified “smart hands” service technicians to install, troubleshoot and test your equipment
    • Personalized support from our knowledgeable, courteous help desk and field service technicians.
    • SLA-defined break-fix maintenance
    • Equipment Warranty RMA
    • 24×7 On-Site Support
    • Same Day On-Site Support
    • Next Business Day On-site Support

    On-site Installation Services 

    Our Field Installation Teams are available on a nationwide basis, as part of an overall project or a la carte. SageNet has the capacity to handle up to 4,000 installations a month, providing quick and reliable services such as:

      • Turnkey Nationwide Installation including:
      • Complete Network Deployment and/or a la carte (for both remote sites and data centers)
      • Shipping & Staging of Equipment including:
      • Indoor networking equipment (such as firewalls, Wi-Fi access points, VoIP equipment etc.), outdoor equipment (such as antennas), and/or customer-specific equipment as well as premise wiring and cabling.
      • Commissioning, final test and checkout

      DOWNLOADBozzuto's Case StudyFILE SIZE: 829.68 KB

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Get more info on Field Service

Interested in learning more about our managed services? Drop us a line - we would be thrilled to chat. We are our favorite subject, after all.