SageNet Appoints IV Dickson Chief Innovation Officer (CIVO)
TULSA, Okla. – May 4, 2023 – SageNet, a Tulsa-based managed network, digital experience, and security services provider, has appointed industry veteran IV Dickson as its new Chief Innovation Officer (CIVO). Dickson previously served as SageNet’s VP of Digital Experience.
In the newly created CIVO position, Dickson will be responsible for driving innovation and fostering a culture of forward thinking and creativity that anticipates and solves customer challenges. As CIVO, he will be focused on helping both SageNet and its customers recognize emerging trends and identify opportunities for improved productivity and growth.
“SageNet enjoys a 25-year track record of innovation. The CIVO position recognizes the growing importance of innovation in this hyper-accelerated environment of technological and cultural change,” said Brad Wise, SageNet’s CEO. “IV truly understands the customer is the heart of our business, and the key to success goes beyond providing outstanding support today. It anticipates the needs and opportunities of tomorrow and provides the leadership to help the customer arrive and thrive.”
As CIVO, Dickson will also collaborate with the broader SageNet organization – including R&D, engineering, operations, product, sales, and marketing – to ensure SageNet’s innovation initiatives are aligned with the company’s overarching business strategies. This includes investigating new product and service offerings, evaluating new business methodologies, and exploring ways to improve existing processes.
“This role is really all about listening, outside-the-box thinking, and teamwork with partners, customers, and colleagues,” said Dickson. “During the pandemic, we witnessed an acceleration in the confluence of digital and physical experience never seen before.
“My entire career is built on this confluence of the digital and physical world. I’ve always been fascinated with finding new ways to use connectivity, creativity, and technology to help customers build innovative and highly sustainable brand experiences, whether that’s AI, IoT, or something else entirely.
“This is not about invention. It’s about collaboration and implementation. It’s about taking great ideas and turning them into something better, whether that’s an improved customer experience, service, or physical product. That’s what drives me, and all of us at SageNet,” concluded Dickson.
Dickson enters this position with more than 20 years of experience in digital engagement hardware, software, integration, and solutions, to bring with him a deep understanding of how to harness physical-digital convergence to create business objective-driven customer engagement platforms.
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About SageNet
SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.
The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.
What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.
With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 220,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Chicago, Philadelphia, Toronto and Washington, D.C.