SageNet “Orders-up” Innovation at National Restaurant Association Show, May 18-21
Integrated Order Confirmation and RFID Order Tracking on the Menu, Booth 10122
TULSA, Okla. – May 17, 2024 – SageNet, a Tulsa-based managed digital experience and network services provider, will demonstrate a suite of innovations that are transforming the in-restaurant digital experience at the 2024 National Restaurant Show in Chicago, May 18-21.
Visitors to SageNet’s NRA booth (Booth 10122) can learn about SageNet’s RFID order tracking solution, as well as see demos on dynamic menu boards, POS-integrated order confirmation, outdoor drive-thru boards, and other cutting-edge restaurant technology solutions to enhance the customer experience both in-restaurant and at the drive-thru.
SageNet’s RFID order tracking solution, designed to transform carryout order management in restaurants, utilizes RFID tags attached to orders, enabling real-time tracking through various checkpoints like the kitchen, packaging area and pickup station. As orders move, RFID readers update their status automatically in the management system, providing customers and staff with instant visibility.
When the order is ready for pickup, the system updates the status to “ready for pickup” and a notification is displayed on the in-store order pick-up screen. Integrated video analytics provide additional confirmation and security data.
According to IV Dickson, SageNet’s Chief Innovation Officer, SageNet solutions are transforming the customer journey.
“We’ve ‘ordered-up’ a suite of technologies designed to bridge the physical and digital realms, enhancing the overall ‘phygital’ experience for the end customer,” said Dickson. “By integrating solutions like Drive-thru Order Confirmation and RFID Order Tracking, we’re not only streamlining operations—we’re enhancing every customer interaction. This approach ensures a seamless, efficient, and highly personalized journey, whether ordering online, at the drive-thru, or at the counter.”
In addition to the RFID Order Tracking, SageNet will provide demonstrations of its digital experience solutions, including dual-sided digital promo boards and an outdoor drive-thru display utilizing SageNet’s RTN Ring of Fire-nominated order confirmation feature that syncs seamlessly with a restaurant’s POS system.
“SageNet views order confirmation and order tracking technologies, combined with the latest breakthroughs in digital menu board experiences, as vital pieces in the evolution of restaurant innovation,” said Dickson. “With these technologies, restaurant owners are empowered through deeper engagements with customers, enhancing overall profitability for both in-restaurant and drive-thru transactions.”
The RFID tracking system and digital menu board solutions are part of SageNet’s turnkey digital ecosystem for restaurants that offers design, engineering, content management and creative services through SageVIEW Experience Labs, along with complete monitoring, management and maintenance.
For more information about SageNet’s RFID order tracking system and to schedule a demonstration at SageNet’s NRA booth, visit http://www.sagenet.com/marketing/nra/ or call 866-480-2263.
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About SageNet
SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.
The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.
What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all.
With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.