IV Dickson
Chief Innovation Officer
Dickson has more than 20 years of experience in digital engagement hardware, software, integration, and solutions, to bring with him a deep understanding of how to harness physical-digital convergence to create business objective-driven customer engagement platforms.
As CIVO, Dickson is responsible for driving innovation and fostering a culture of forward thinking and creativity that anticipates and solves customer challenges. He focuses on helping both SageNet and its customers recognize emerging trends and identify opportunities for improved productivity and growth.
Dickson also collaborates with the broader SageNet organization – including R&D, engineering, operations, product, sales, and marketing – to ensure SageNet’s innovation initiatives are aligned with the company’s overarching business strategies. This includes investigating new product and service offerings, evaluating new business methodologies, and exploring ways to improve existing processes.
“This is not about invention. It’s about collaboration and implementation. It’s about taking great ideas and turning them into something better, whether that’s an improved customer experience, service, or physical product. That’s what drives me, and all of us at SageNet.” – IV Dickson.